Frequently Asked Questions
Welcome to Say and Jay’s FAQ page! We’re covering our most asked questions. We’ll answer all your top questions in the list below.
What is your return policy?
Returns and exchanges are not accepted as each item is custom made. However, please email us at sayandjaybusiness@gmail.com if you have problems with your order.
When will I receive my order?
Please remember that each product is custom made. Therefore, once purchased, all orders take 1-10 business days to process before they are shipped out.
- US orders may arrive approximately 3-7 business days after being shipped.
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